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Topics Covered
Objectives
Upon completion of this course, participants will learn:
Designed for
This course is designed for organisation-wide delivery and provides employees and employers with general knowledge of body language, gestures, nonverbal communication, and how to interpret body language in a business setting.
Outcomes
On successful completion of this course, employees will have the necessary information to be able to read and analyse body language and nonverbal communication correctly without forming bias. Employees will also learn how to improve their own body language in order to build trust and understanding both within a business context and in their personal lives.