Delegation Skills

Topics Covered

• The 5 principles of delegation.
• Knowing when to delegate.
• The 8 stages of how to delegate.
• Deciding who is right for the job.
• Maintaining control of delegation.
• Enhancing job satisfaction.

Objectives

Upon completion of this course, participants will learn:

• The principles, processes and methods of delegation.
• How to identify appropriate delegation opportunities.
• How to positively engage with and delegate to others.
• How to maintain control over tasks while delegating.
• How to enhance job satisfaction and job development.

Designed for

This course is designed for organisation-wide delivery and provides employees, especially those in manager and leadership roles, with general knowledge of how to delegate tasks effectively, and how to get the most out of workplace delegation.

Outcomes

On successful completion of this course, participants will have the necessary information to be able to break down tasks into appropriate categories; delegate tasks effectively; and manage employees who have been delegated tasks, without hovering or micro-managing. Participants will also be able to delegate tasks in order to maximise job satisfaction for all members of the team.