Social Media Awareness

Topics Covered

• Implications of social media in the workplace.
• Social media policies and restrictions.
• Privacy and sharing sensitive information.
• Communicating through company channels.
• Do’s and don’ts when using social media.
• How social media can be a productive tool.

Objectives

Upon completion of this course, participants will learn:

• What platforms and sites are considered ‘social media’.
• The impacts of using social media in the workplace.
• Typical concerns regarding the use of social media at work.
• What are social media policies and why are they important?
• How to politely refuse or accept online ‘friend’ requests.
• How to respect other people’s or co-workers’ privacy online.
• How to use social media as a productive tool at work.
• Best practices for using company communication channels.

Designed for

This course is designed for organisation-wide delivery and provides employees and employers with general knowledge of the workplace requirements, principles, and best practices when using social media. This applies to all work-related social media interactions – both at work and at home.

Outcomes

On successful completion of this course, participants will have the necessary information to be able to use social media as a productive tool in and outside of the workplace. Participants will also know what type of information to avoid posting online, how to treat their co-workers online, and what privacy precautions to take when talking about work or work-related business online.